Privacy Policy

Last updated: August 2026

This website is operated by John Shaw trading as Earthling London. This policy explains what personal data we collect, why, and how it is used.

Who we are

Data controller: John Shaw, Earthling London
Website: www.earthling.london
Contact: john@earthlinglondon.com

What data we collect and why

Contact form

When you use the contact form on this site, we collect your name, email address, and any message you choose to send. We use this to respond to your enquiry and to keep a record of the enquiry afterwards. We do not add you to a mailing list, sell your details, or share them with anyone other than the service providers listed below. The legal basis for processing is legitimate interest — replying to someone who has chosen to get in touch, and keeping a record of who we have been in contact with.

Analytics

This site does not use Google Analytics or any other analytics or tracking service. We do not track how you use the site, and no advertising or profiling cookies are set.

Cookies

Cookies are small text files stored on your device. This site sets only the cookies that are strictly necessary for the pages to load and for the contact form to work. These do not require your consent and are not used to track you.

Third parties

This site is built and hosted on Cargo, which processes data on our behalf and has its own privacy policy at cargo.site/privacy. Cargo keeps standard server access logs, including visitors' IP addresses, for security and for the technical running of the site. We do not use these logs to identify individual visitors. Cargo also transmits contact form messages to our email address on our behalf.

The typefaces used on this site are loaded from Google Fonts. When a page loads, your IP address is sent to Google, including to servers outside the UK, so that the fonts can be delivered. Google does not set cookies for this and we receive no information about you from it. Google's privacy policy applies to that transfer.

The "Are you one of us?" quiz on this site is hosted separately by Netlify. When the quiz loads, your IP address is processed by Netlify in order to deliver it, and Netlify's privacy policy applies. Your answers stay in your own browser while you take the quiz. They are not sent to us, stored, or used to identify you.

We do not sell your personal data, and we do not share it with anyone other than the providers named above.

How long we keep your data

Contact form messages are sent straight to our email and are not stored on the website. We keep them for as long as needed to deal with your enquiry, and afterwards as a record of who we have been in contact with. We review these periodically and delete anything we no longer have a reason to keep. If you would like your details removed sooner, contact us and we will do so.

Your rights

Under UK GDPR you have the right to ask for a copy of any personal data we hold about you, to have it corrected or deleted, and to object to or restrict how we use it. Because we rely on legitimate interest to keep a record of enquiries, you can object to that at any time and we will delete your details unless we have a compelling reason not to. Please contact john@earthlinglondon.com.

Complaints

If you are unhappy with how we have handled your personal data, you can complain using the contact details above. We will acknowledge your complaint within 30 days and tell you the outcome as soon as we can.

You can also complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113. You do not have to complain to us first.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised date at the top.

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